Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand.

Ramakshatriya Matrimonial.com is an online matrimonial portal endevouring constantly to provide you with matrimonial services. This privacy statement is common to all the matrimonial Website/apps operated under Ramakshatriya Matrimonial.com Since we are strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we collect from you. You acknowledge that you are disclosing information voluntarily. By accessing /using the Ramakshatriya Matrimonial website/apps or its services and/or by providing your information, you consent to the collection and use of the info you disclose on the website/apps in accordance with this Privacy Policy.
If you do not agree for use of your information, please do not use or access this website/apps.

What information you need to give in to use these Website/apps?

The information we gather from members and visitors who apply for the various services our website/apps offers includes, but may not be limited to, email address, name, date of birth, educational qualifications a user-specified password, mailing address, zip/pin code and telephone/mobile number or fax number.

We use a secure server for credit card transactions to protect the credit card information of our users and Cookies are used to store the login information. Cookies are small files placed on your hard drive that will assist us in providing our services. You may also encounter Cookies or identical/related devices on certain pages of the website/apps that are placed by third parties. We do not control the use of cookies by third parties.

If you establish a credit account with us to pay the fees we charge, some additional information, including a billing address, a credit/debit card number and a credit/debit card expiration date and tracking information from cheques or demand drafts is collected.

The user information we collect depends on the context of your interactions with us and the website or Apps, the choices you make and the products and features you use. The User Information is used for authentication and account access, If a user registers using social networking platforms such as Facebook, Google, LinkedIn and others we may collect personal data you choose to allow us to access through their APIs. When the user accesses our websites or apps, data relating to device ID, log files ,Geographic Location, device Information/specification are also collected automatically.

We may use also your personal information for analysis of data, usage trends and to evaluate and improve our site/App, marketing research, preventing of frauds. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website/apps. We identify and use your IP address to help diagnose problems with our server, and to administer our website/apps. Your IP address is also used to help identify you and to gather broad demographic information.

Ramakshatriya Matrimonial.com collects information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our websites or apps, products, and services, marketing research from our users primarily to ensure that we are able to fulfill your requirements and to deliver personalized experience.

What are the Security Precautions in respect of your personal information?

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate internal control measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Once your information is in our possession, we adhere to security guidelines protecting it against unauthorized access.

These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on Ramakshatriya Matrimonial is securely stored within the controlled database. The database is stored on servers secured behind a firewall. Access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access. However the internet is an ever evolving medium. We may change our privacy policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.

Cookies and other tracking Tools.

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalized Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), process that we do not control.

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

With whom the website/apps share the information it collects/tracks?

Ramakshatriya Matrimonial shares the sensitive personal information to any third party without obtaining the prior consent of the User in the following limited circumstances:

• Where required or permitted by law or by any court information may be provided to others, such as regulators and law enforcement agencies or to protect the rights, property or personal safety of other members or the general public. We may voluntarily share your information with law enforcement agencies / Gateway service providers / anti-fraud solution provider(s) if we feel that the transaction is of suspicious nature
• Ramakshatriya Matrimonial proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Ramakshatriya Matrimonial does not sell, rent, or loan any identifiable information at the individual level regarding its customers to any third party. Any information you give us is held with the utmost care and security. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.

Our website/apps links to other website/apps that may collect personally identifiable information about you. We are not responsible for the privacy policy or the contents of those linked website/apps.

Accessing and updating Personal information

When you use Ramakshatriya Matrimonial website, we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

How Long Do We Keep Your Information?

As stipulated in the Privacy Policy we will retain the information we collect from users under the following circumstances

For as long as the users subscribe to our services to meet their suitable purpose(s) for which it was collected, for the sake of enforcing agreements, for performing audits, for resolving any form of disputes, for establishing legal defences, for pursuing legitimate businesses and to comply with the relevant applicable laws.

Change of Privacy Policy

We may change this Privacy Policy without notice from time to time, without any notice to you. However, changes will be updated in the Privacy Policy page

Unsubscription of Membership

The members are requested to login to the relevant pages for unsubscription and select the option of unsubscribe / delete membership or send us mail from your email-Id (registered in your profile) to us to do so.

How to address your Grievance:

Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated grievance officer as mentioned below via email signed with the electronic signature to
info@ramakshatriyamatrimonial.com